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Headquartered in Ottawa, Canada, Martello Technologies Group Inc. specializes in crafting digital experience monitoring (DEM) software solutions with a global presence across Canada, the United States, Europe, Asia, Latin America, and Australia. The company structures its operations into three primary segments: Vantage DX Monitoring for Mitel Unified Communications, Vantage DX Analytics for IT Service Analytics, and Vantage DX Monitoring for Microsoft 365. Martello's extensive product portfolio features proactive Microsoft 365 monitoring, Microsoft Teams call quality analytics, active network path analysis, advanced troubleshooting for Microsoft 365 and Teams, ITSM incident workflow integration, and Microsoft 365 performance reports (covering SLA/OLA). A central offering is Vantage DX, a consolidated DEM platform engineered to optimize the modern workplace, with a particular emphasis on Microsoft 365 and Microsoft Teams, while also providing unified communications performance analytics. These solutions are primarily delivered as a subscription-based Software as a Service (SaaS). Additionally, Martello provides software licenses, hardware, training programs, and comprehensive maintenance and support services.