NEXCOM.CO CPH

Nexcom A/S, founded in 1997 and headquartered in Copenhagen, Denmark, specializes in developing and delivering sophisticated software platforms. These solutions, driven by big data and artificial intelligence, serve clients in Denmark and across the globe. Among its offerings is RevealCX, a web-based system designed to provide organizations with comprehensive insights into their customer service center performance. RevealCX aids in identifying the underlying causes of errors, thereby fostering improvements in customer satisfaction, boosting sales, optimizing costs, and ensuring regulatory compliance through meticulous monitoring of support staff. Additionally, Nexcom provides eTray, a software solution focused on automating and streamlining various workflows and tasks. The company also offers RevealCX Boost, an AI-powered extension that amplifies RevealCX's capabilities by leveraging voice-transcription technology and machine learning.